Notice history

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Jul 2025

Aug 2025

Sep 2025

Completed
28 Sep, 25 at 3:00 AM
Completed
28 Sep, 25 at 3:00 AM
Maintenance has completed successfully
In progress
28 Sep, 25 at 2:00 AM
In progress
28 Sep, 25 at 2:00 AM
Maintenance is now in progress
Planned
28 Sep, 25 at 2:00 AM
Planned
28 Sep, 25 at 2:00 AM
We will be performing an infrastructure upgrade that will require a temporary service downtime of approximately 1 hour. During this period, our services will not be available. [ 28-SEP-25 @ BST 3:00 AM To 4:00 AM ]

We apologise for any inconvenience this may cause and appreciate your understanding.

Postmortem
24 Sep, 25 at 9:47 AM
Postmortem
24 Sep, 25 at 9:47 AM
Earlier today, one of our servers encountered an unexpected error which caused a temporary disruption. Resolving this required a short review process, and services were fully back online within about 20 minutes.
We’ll continue to monitor the system and are reviewing options to help prevent this from happening again.
Resolved
24 Sep, 25 at 9:47 AM
Resolved
24 Sep, 25 at 9:47 AM
This incident has been resolved.
Earlier today, one of our servers encountered an unexpected error which caused a temporary disruption. Resolving this required a short review process, and services were fully back online within about 20 minutes.
We’ll continue to monitor the system and are reviewing options to help prevent this from happening again.
Monitoring
24 Sep, 25 at 9:00 AM
Monitoring
24 Sep, 25 at 9:00 AM
We implemented a fix and are currently monitoring the result.
Investigating
24 Sep, 25 at 8:39 AM
Investigating
24 Sep, 25 at 8:39 AM
As of right now, we are aware of a problem preventing some users from being able to access Commusoft Web. Our team is investigating this matter urgently. We apologise for the inconvenience, and we will keep you posted.

Resolved
22 Sep, 25 at 3:42 PM
Resolved
22 Sep, 25 at 3:42 PM
This incident has been resolved.
Monitoring
22 Sep, 25 at 11:35 AM
Monitoring
22 Sep, 25 at 11:35 AM
We implemented a fix and are currently monitoring the result.
Investigating
22 Sep, 25 at 10:45 AM
Investigating
22 Sep, 25 at 10:45 AM
We are currently aware of an issue causing slowness in Commusoft Web. Our team is actively investigating this as a matter of urgency. We sincerely apologise for the inconvenience and will provide further updates as soon as we have more information.

Resolved
6 Aug, 25 at 12:32 PM
Resolved
6 Aug, 25 at 12:32 PM
This incident has been resolved.
Identified
6 Aug, 25 at 11:27 AM
Identified
6 Aug, 25 at 11:27 AM
We’re currently aware of an issue causing slowness on the Job Dashboard, particularly when updating Views. Our team is working to resolve it as quickly as possible. We apologise for the inconvenience, and we will keep you posted.

Completed
12 Jul, 25 at 1:00 AM
Completed
12 Jul, 25 at 1:00 AM
Maintenance has completed successfully
Update
12 Jul, 25 at 1:00 AM
Update
12 Jul, 25 at 1:00 AM
In progress
12 Jul, 25 at 12:00 AM
In progress
12 Jul, 25 at 12:00 AM
Planned
11 Jul, 25 at 11:00 PM
Planned
11 Jul, 25 at 11:00 PM
We will be performing scheduled maintenance on Saturday, July 12th, from 00:00 to 02:00 CDT. During this time, the system will be unavailable.
We expect to complete the maintenance within the scheduled window. A notification will be sent once the work is complete.

Jul 2025 to Sep 2025

Commusoft - Notice history