Commusoft - Partial outage: phone system – Incident details

Experiencing partially degraded performance

Show current status

Partial outage: phone system

ResolvedDegraded performance7 hours 47 minutes

Affected

UK Datacenters

Degraded performance from 8:00 AM to 3:48 PM, Operational from 8:00 AM to 3:48 PM

Integrations

Operational from 8:00 AM to 3:48 PM

Support

Degraded performance from 8:00 AM to 3:48 PM

Mobile Application

Operational from 8:00 AM to 3:48 PM

Web Application

Operational from 8:00 AM to 3:48 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are currently experiencing a partial outage on our phone system. The issue is intermittent and affects both inbound and outbound calls, so you may have trouble getting through to us and we may be unable to call you back.

    If you cannot reach us by phone, please send us an email or start a chat and we will pick it up there. All other support channels are working as normal.

    We are investigating and will post updates as soon as we know more.