Commusoft - Delay in Job Views and Reporting – Incident details

Experiencing partially degraded performance

Delay in Job Views and Reporting

ResolvedPartial outage3 hours 24 minutes

Affected

UK Datacenters

Partial outage from 9:15 AM to 9:44 AM, Operational from 9:44 AM to 12:39 PM

Web Application

Partial outage from 9:15 AM to 9:44 AM, Operational from 9:44 AM to 12:39 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. Records should be available in the next 20 minutes.

  • InvestigatingUTC

    We are investigating an issue where there is a delay in data coming into the Job view and the new reporting system.