Commusoft - Identified: iOS app running slowly – Incident details

Experiencing partially degraded performance

Show current status

Identified: iOS app running slowly

IdentifiedDegraded performance

Affected

UK Datacenters

Degraded performance from 11:55 AM to 12:00 AM

Mobile Application

Degraded performance from 11:55 AM to 12:00 AM

US Datacenters

Degraded performance from 11:55 AM to 12:00 AM

Mobile Application

Degraded performance from 11:55 AM to 12:00 AM

  • IdentifiedUTC

    iOS app running slowly
    Some iPhone and iPad users are finding the Commusoft app slow. We’re working on a fix. Android phones and the web app are not affected.

    To speed it up try:

    1. In the app, tap your profile picture at the top of the home screen

    2. Tap Diagnostics

    3. Tap the brush icon at the top of the screen

    If the app is still slow after this, contact our support team and we’ll help.