Commusoft - Notice history

All systems operational

100.0% uptime

Web Application - Operational

99.99% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 99.98%

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Integrations - Operational

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Support - Operational

100.0% uptime
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Mobile Application - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
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100.0% uptime

Web Application - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Integrations - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Support - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2026
Jun 2026
Jul 2026

Mobile Application - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Notice history

View current status

Jul 2026

Delay in Job Views and Reporting
ResolvedPartial outage3 hours 24 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. Records should be available in the next 20 minutes.

  • InvestigatingUTC

    We are investigating an issue where there is a delay in data coming into the Job view and the new reporting system.

Jun 2026

JUN20
Quarterly Scheduled Maintenance Activities on our UK Data Center Servers.
CompletedMaintenance4 hours 30 minutes
  • Completed20 Jun, 26 at 6:30 AMUTC
    Maintenance has completed successfully
  • In progress20 Jun, 26 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned17 Jun, 26 at 9:00 AMUTC

    Hi All,

    Please be advised that we will be performing our scheduled maintenance activities on our UK Data center servers on June 20 2026 from 3.00 AM to 7.30 AM London time.

    Impacted Services:

    During this time period Following services will not be available for access.

    - Web Applications

    - Mobile Applications

    - Integration Services.

    Post Maintenance:

    We will be performing validation of the services during post maintenance activity and release the servers to customer for access.

    Thank you all in advance for the Co-operations.

    -- Operation Team

May 2026

Commusoft Status Page Update - Web Application
Resolved1 hour 15 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    As of right now, we are aware of a problem preventing some users from being able to access Commusoft, this is not affecting all users. Our team is investigating this matter urgently. We apologise for the inconvenience, and we will keep you posted.

Issue with showing "undefined" in currency
Resolved4 hours 7 minutes
  • ResolvedUTC

    No further issues have been reported. Thanks for your patience while we were working on this issue

  • MonitoringUTC

    There was a fix implemented for this problem and it should work going forward. Please refresh your browser if you are still getting "undefined" where currency symbol is expected.

    We will monitor changes for the next few hours before resolving this .

  • InvestigatingUTC

    We are aware of an issue where it shows "undefined" in currency fields. We are investigating the cause of this issue.

MAY16
Scheduled Quarterly Maintenance activity on US servers
CompletedMaintenance6 hours 9 minutes
  • Completed16 May, 26 at 11:09 AMUTC
    Maintenance has completed successfully.
  • Planned16 May, 26 at 5:00 AMUTC

    We will be performing our regular maintenance activities on the US Data center servers on May 16 2026 from 12.00 AM to 3.00 AM Chicago time.

    During this time period Following services will not be available for access.

    - Web Applications

    - Mobile Applications

    - Integration Services

    We will be performing validation of the services during post maintenance activity and release the servers to customer for access.

    Thanks in advance for the Co-operations.

    -- Operation Team

Delay in records showing on Job dashboard
ResolvedDegraded performance49 minutes
  • ResolvedUTC

    We implemented a fix and are currently monitoring the result.

    Records created after 9.30am should appear properly and the ones before that might take few hours to come through to Jobs.

    All records got synchronized couple of hours ago, we have monitored and everything seems fine. Thanks for your patience

  • IdentifiedUTC

    We are aware of a delay in records getting updated on the "Jobs" page of the application. We are working to resolve this as soon as possible.

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