Commusoft - Notice history

All systems operational

100% - uptime

Web Application - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2022
May 2022
Jun 2022

Integrations - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2022
May 2022
Jun 2022

Support - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2022
May 2022
Jun 2022

Mobile Application - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2022
May 2022
Jun 2022
100% - uptime

Web Application - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

Integrations - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

Support - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

Previous page

Next page

Apr 2022
May 2022
Jun 2022

Mobile Application - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2022
May 2022
Jun 2022

Notice history

Jun 2022

No notices reported this month

May 2022

SMTP emails
  • Resolved
    Resolved

    We have resolved this incident.

  • Monitoring
    Monitoring

    We have implemented a fix and are monitoring the results.

    There was an issue with sending emails through SMTP. This does not affect clients who use Commusoft's email service or the Gmail/Outlook email integration.

    The pending emails are reducing but may take a few hours to complete.

Apr 2022

Infrastructure maintenance on app.commusoft.co.uk
  • Completed
    30 Apr, 22 at 3:47 AM
    Completed
    30 Apr, 22 at 3:47 AM

    The maintenance has been completed successfully. Thanks for your patience.

  • Update
    29 Apr, 22 at 8:30 PM
    In progress
    29 Apr, 22 at 8:30 PM

    Maintenance is now in progress

  • Update
    29 Apr, 22 at 8:30 PM
    In progress
    29 Apr, 22 at 8:30 PM

    Maintenance is now in progress

  • In progress
    29 Apr, 22 at 8:30 PM
    In progress
    29 Apr, 22 at 8:30 PM

    Maintenance is now in progress

  • Planned
    29 Apr, 22 at 8:30 PM
    Planned
    29 Apr, 22 at 8:30 PM

    We have a scheduled maintenance from our cloud provider on Saturday, 30th April, 2022 from 2am UK time to 4.30am UK time.

    app.commusoft.co.uk (Both mobile and web applications) would be unavailable during this time.

    We expect the upgrade to finish within 2 hours and will notify as soon as it is done.

Commusoft Status Page Update - Web Application
  • Resolved
    Resolved

    We have resolved this incident.

  • Investigating
    Investigating

    As of right now, we are aware of a problem preventing some users from being able to access Commusoft Web. Our team is investigating this matter urgently. We apologise for the inconvenience, and we will keep you posted.

Upgrading infrastructure on App.commusoft.co.uk
  • Completed
    2 Apr, 22 at 3:03 AM
    Completed
    2 Apr, 22 at 3:03 AM

    Maintenance has completed successfully. We have also upgraded the map infrastructure as part of this upgrade.

    Thanks for your support.

  • In progress
    1 Apr, 22 at 9:30 PM
    In progress
    1 Apr, 22 at 9:30 PM

    Maintenance is now in progress

  • Planned
    1 Apr, 22 at 9:30 PM
    Planned
    1 Apr, 22 at 9:30 PM

    We are planning to upgrade our load balancer that is used to receive all the requests to app.commusoft.co.uk on Saturday 2nd April between 3am UK time and 5am UK time.

    This will allow low bandwidth network connections to also receive uninterrupted connections. The details of the infrastructure upgrade are available here.

    We expect the upgrade to finish within an hour and will notify as soon as it is done.

    app.commusoft.co.uk (Web and mobile applications) wont be available during this time.

Apr 2022 to Jun 2022

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