Commusoft - Notice history

All systems operational

99.98% uptime

Web Application - Operational

99.98% uptime
Sep 2025 · 99.95%Oct · 100.0%Nov · 100.0%

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Integrations - Operational

99.98% uptime
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Support - Operational

99.98% uptime
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Mobile Application - Operational

99.98% uptime
Sep 2025 · 99.95%Oct · 100.0%Nov · 100.0%

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100.0% uptime

Web Application - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2025
Oct 2025
Nov 2025

Integrations - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2025
Oct 2025
Nov 2025

Support - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2025
Oct 2025
Nov 2025

Mobile Application - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
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Notice history

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Nov 2025

No notices reported this month

Oct 2025

Commusoft Status Page Update - Google Calendar Integration UK and US
Resolved26 hours 34 minutes
  • ResolvedUTC

    The authentication issue has been fully resolved.

    To restore full functionality, please disconnect and reconnect your Google Calendar integration. The steps are outlined in the in-app notification. Once reconnected, any new records created after the setup will include full edit and delete sync capabilities.

  • MonitoringUTC

    The Google Calendar integration temporarily lost Google Store authentication and must be reauthorized.

    • US Clients: Service restored. Users must disconnect and reconnect the integration for it to resume normal operation.

    • UK Clients: Awaiting Google approval.

      • Workspace accounts: Can disconnect and reconnect now to restore functionality.

      • Personal Gmail accounts: Will see an authorization warning. They can wait for approval or manually trust the connection.

  • UpdateUTC

    Our team is still working on this, and we'll update you as soon as we have more information.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    As of right now, we are aware of a problem preventing users from being able to access our Google calendar integration. Our team is investigating this matter urgently. We apologise for the inconvenience, and we will keep you posted.

Sep 2025

SEP28
SCHEDULE MAINTENANCE INFRASTRUCTURE UPGRADE
CompletedMaintenance1 hour
  • Completed28 Sep, 25 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress28 Sep, 25 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned28 Sep, 25 at 2:00 AMUTC

    We will be performing an infrastructure upgrade that will require a temporary service downtime of approximately 1 hour. During this period, our services will not be available. [ 28-SEP-25 @ BST 3:00 AM To 4:00 AM ]

    We apologise for any inconvenience this may cause and appreciate your understanding. 

Commusoft Status Page Update - UK Servers
Resolved1 hour 8 minutes
  • PostmortemUTC

    Earlier today, one of our servers encountered an unexpected error which caused a temporary disruption. Resolving this required a short review process, and services were fully back online within about 20 minutes.

    We’ll continue to monitor the system and are reviewing options to help prevent this from happening again.

  • ResolvedUTC

    This incident has been resolved.

    Earlier today, one of our servers encountered an unexpected error which caused a temporary disruption. Resolving this required a short review process, and services were fully back online within about 20 minutes.

    We’ll continue to monitor the system and are reviewing options to help prevent this from happening again.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    As of right now, we are aware of a problem preventing some users from being able to access Commusoft Web. Our team is investigating this matter urgently. We apologise for the inconvenience, and we will keep you posted.

Commusoft Status Page Update - Web Application
ResolvedDegraded performance4 hours 57 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently aware of an issue causing slowness in Commusoft Web. Our team is actively investigating this as a matter of urgency. We sincerely apologise for the inconvenience and will provide further updates as soon as we have more information.

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