Commusoft - Issue with showing "undefined" in currency – Incident details

All systems operational

Show current status

Issue with showing "undefined" in currency

Resolved4 hours 7 minutes

Affected

UK Datacenters

Degraded performance from 8:07 AM to 9:11 AM, Operational from 9:11 AM to 12:15 PM

Web Application

Degraded performance from 8:07 AM to 9:11 AM, Operational from 9:11 AM to 12:15 PM

  • ResolvedUTC

    No further issues have been reported. Thanks for your patience while we were working on this issue

  • MonitoringUTC

    There was a fix implemented for this problem and it should work going forward. Please refresh your browser if you are still getting "undefined" where currency symbol is expected.

    We will monitor changes for the next few hours before resolving this .

  • InvestigatingUTC

    We are aware of an issue where it shows "undefined" in currency fields. We are investigating the cause of this issue.