Commusoft - Notice history

All systems operational

100% - uptime

Web Application - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.95%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Integrations - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.95%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Support - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.95%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Mobile Application - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.95%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025
100% - uptime

Web Application - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Integrations - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Support - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Mobile Application - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Commusoft Status Page Update - Google Calendar Integration UK and US
  • Resolved
    Resolved

    The authentication issue has been fully resolved.

    To restore full functionality, please disconnect and reconnect your Google Calendar integration. The steps are outlined in the in-app notification. Once reconnected, any new records created after the setup will include full edit and delete sync capabilities.

  • Monitoring
    Monitoring

    The Google Calendar integration temporarily lost Google Store authentication and must be reauthorized.

    • US Clients: Service restored. Users must disconnect and reconnect the integration for it to resume normal operation.

    • UK Clients: Awaiting Google approval.

      • Workspace accounts: Can disconnect and reconnect now to restore functionality.

      • Personal Gmail accounts: Will see an authorization warning. They can wait for approval or manually trust the connection.

  • Update
    Update

    Our team is still working on this, and we'll update you as soon as we have more information.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    As of right now, we are aware of a problem preventing users from being able to access our Google calendar integration. Our team is investigating this matter urgently. We apologise for the inconvenience, and we will keep you posted.

Sep 2025

SCHEDULE MAINTENANCE INFRASTRUCTURE UPGRADE
  • Completed
    28 Sep, 25 at 3:00 AM
    Completed
    28 Sep, 25 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    28 Sep, 25 at 2:00 AM
    In progress
    28 Sep, 25 at 2:00 AM
    Maintenance is now in progress
  • Planned
    28 Sep, 25 at 2:00 AM
    Planned
    28 Sep, 25 at 2:00 AM

    We will be performing an infrastructure upgrade that will require a temporary service downtime of approximately 1 hour. During this period, our services will not be available. [ 28-SEP-25 @ BST 3:00 AM To 4:00 AM ]

    We apologise for any inconvenience this may cause and appreciate your understanding. 

Commusoft Status Page Update - UK Servers
  • Postmortem
    Postmortem

    Earlier today, one of our servers encountered an unexpected error which caused a temporary disruption. Resolving this required a short review process, and services were fully back online within about 20 minutes.

    We’ll continue to monitor the system and are reviewing options to help prevent this from happening again.

  • Resolved
    Resolved

    This incident has been resolved.

    Earlier today, one of our servers encountered an unexpected error which caused a temporary disruption. Resolving this required a short review process, and services were fully back online within about 20 minutes.

    We’ll continue to monitor the system and are reviewing options to help prevent this from happening again.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    As of right now, we are aware of a problem preventing some users from being able to access Commusoft Web. Our team is investigating this matter urgently. We apologise for the inconvenience, and we will keep you posted.

Commusoft Status Page Update - Web Application
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently aware of an issue causing slowness in Commusoft Web. Our team is actively investigating this as a matter of urgency. We sincerely apologise for the inconvenience and will provide further updates as soon as we have more information.

Aug 2025

Commusoft Status Page Update - Job Dashboard
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We’re currently aware of an issue causing slowness on the Job Dashboard, particularly when updating Views. Our team is working to resolve it as quickly as possible. We apologise for the inconvenience, and we will keep you posted.

Aug 2025 to Oct 2025

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